01HAND-OFFS
A job reaches the next team, but the next step is unclear.
People have to message around to find out who owns it and what has already been done.
Zimbabwe and Southern Africa / Business operations
Process assessments, systems integrations and custom software.
Our Health Check follows one process through your business, measures the cost of delays and repeat work, and recommends what to change. That may mean improving the process, connecting the software you already use through APIs, or building a tool when there is a gap.
Start a Health CheckIf the Health Check shows that a fix is unlikely to pay for itself, we will tell you.
Work route / needs review
Problems we investigate
Common problems we look for
We look at the steps, the people doing the work and the systems they use. Then we check where time, money or information is being lost.
02REPORTING
The weekly report is assembled by hand.
Someone pulls figures from different tools, checks them and rebuilds the same report every week.
03INTEGRATIONS
Sales and accounts keep separate versions of the same details.
Staff copy information between systems, then check which record is current.
04VISIBILITY
A manager has to ask staff for a routine update.
The information exists, but it is spread across messages, spreadsheets or separate systems.
What you get from the Health Check
What we found and what it costs
You get a written account of the problem, its cost and the options for addressing it. You can make the changes yourself or ask us to help.
- Where work waits or gets handed off.
- Which details staff have to enter more than once.
- How much time is spent on repeat work and manual reports.
- Whether information gets to the next person or system.
- What the delays, mistakes or missed sales are costing.
- Whether a process change, integration or new tool is justified.
The Health Check looks at one part of the business. You get the findings and can make the changes yourself, or ask us to help.Start the Health Check ↗
Other services
What we can help with next.
We also do market research, systems and API integrations, custom software, websites and online shops. The Health Check helps identify which, if any, is needed.
Start with the Health Check
Start with one process that is not working well.
Tell us how the process works today and what keeps going wrong. We will follow the work, check the systems and hand-offs involved, and show you what it is costing. You can act on the findings yourself or ask us to build the fix.
Start the Health Check ↗Health Check / One processFindings and next steps
01
Understand
We follow the process as it happens.
02
Measure
We count the time, repeat work, errors or delays.
03
Build
We show what could change and whether systems need to connect.